Compliance
In Ontario, every long-term care home is regulated by the Ministry of Long-Term Care. Provincial legistation requires every home to publicly disclose a number of documents on their website.
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Extendicare New Orchard Lodge
99 New Orchard AvenueOttawa, Ontario
K2B 5E6
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Phone: (613) 820-2110
Fax: (613) 820-6380
Email: cnh_neworchardlodge@extendicare.com
Ontario Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144
Hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week
Number of beds: 111
Extendicare New Orchard Lodge Executive Team
Stephanie Fraser, Executive Director, is responsible for the overall management and operations of our home, and serves as the home’s Quality Lead. This individual can assist in answering any and all questions, especially those related to policies, procedures and the culture of our home.
Bill Preiss, Director of Care (DOC), is responsible for supervising the nursing team and can answer any resident care questions including those related to nursing practice, personal care and care plans and routines.
Dr. J.M. Auer, Medical Director, is the lead physician responsible for the coordination of clinical services in the home. This individual can assist in answering questions related to medical care, convalescent care, chronic disease management, medications, end of life care and more.
Suad Ali, Infection Prevention and Control (IPAC) Lead, oversees the home’s Infection Prevention and Control Program by leading the planning, development, implementation, coordination and evaluation of the home’s program, supported by regional Extendicare IPAC specialists and Extendicare’s IPAC community of practice which set evidence-based best practices in Infection Control.
Alaa Abdelrahman, Quality Improvement Lead: Each home has a Quality Lead(s) who support and focus on quality of care, resident safety and quality improvement initiatives. The Leads partner with quality consultants from Extendicare’s head office to drive improvements in quality and innovation based on evidence and best practices in seniors’ care and Extendicare’s Quality Program.